Work
I developed Mwendopesa as a lending product for people operating in the informal sector, including bodaboda riders and Mama Lisha vendors. The focus was access to working capital for daily business activity, supported by a digital experience suited to those customers.
Execution
Translate the market need into a product
Shaped a lending solution around the day-to-day capital needs of informal-sector businesses.
Deliver the customer and operations channels
Developed the app and its supporting dashboard and USSD functionality, as described in the supplied project feedback.
Coordinate implementation
Led the technology and product work required to turn the lending concept into a usable platform.
Results
- Delivered the Mwendopesa lending product and its app, dashboard, and USSD channels.
- Created a channel through which bodaboda riders and other informal-sector customers could access working capital.
- Client feedback highlighted the platform’s usefulness in supporting essential working capital.