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The role. The work. The difference.

Responsibilities, execution and outcomes across engineering, analysis, operations and digital business leadership.

2026 — Present

Business and Technology Consultant

Independent · Dar es Salaam

I advise banks, asset managers, SACCOs, and fintechs on the connection between business strategy and technology delivery. The practice brings together my experience in engineering, business analysis, operations, and digital leadership to help clients define what to build and how to deliver it.

Work, execution & results
2025 — 2026

Head of Digital Business

iTrust Finance Limited

I was responsible for connecting iTrust’s digital business strategy to customer growth and assets under management. The work covered the development and scaling of digital financial products, new mobile and web portals, customer onboarding, support, and self-service. It also involved building the team and partner relationships needed to deliver those services.

30,000+Customers, from 2,300
TZS 510BAUM, from TZS 120B
Work, execution & results
July 2024 — August 2025

Operations Manager

Wakandi Tanzania

I led the operational functions of Wakandi’s Tanzania team, including customer success, support, and onboarding. My responsibilities also included IT services supporting the wider business across Kenya, Uganda, and Tanzania. The challenge was to make service delivery more efficient while aligning operational processes and information-security practices with ISO 27001 standards.

25%Less onboarding time
15%Less process time
20%Higher satisfaction
10%Higher retention
Work, execution & results
March 2023 — July 2024

Business Analyst

Wakandi Tanzania

I worked between SACCO stakeholders, business teams, and engineering to translate financial-services needs into implementable product requirements. The role involved understanding customer processes across Tanzania, Kenya, and Uganda and defining how those needs should be supported by Wakandi’s CAMS platform and its mobile, USSD, and web channels.

Work, execution & results
March 2022 — March 2023

Senior Software Engineer

Akeo Tanzania / India

My role combined hands-on software engineering with coordination of core banking development. I helped conceptualise, design, and improve the system while translating client needs into technical specifications. The work also required aligning a distributed development team with product, sales, and marketing colleagues.

Work, execution & results
November 2017 — February 2022

Chief Technology Officer

Lockwood Technology

I was responsible for Lockwood’s technology architecture, platform configuration, data-management approach, and delivery of digital products. The role combined hands-on integration work with leadership of multidisciplinary teams and coordination with clients, financial partners, and external vendors. The portfolio spanned payments, group savings, lending, education, and service-sector platforms.

Work, execution & results
July 2019 — December 2020

System Support Engineer

Saimal Communications

I built and supported systems for data collection and analysis in health and development projects. The role combined software and system design with privacy, security, and partner coordination, supporting social and behaviour change communication initiatives with usable information.

Work, execution & results
July 2018 — May 2019

Market Analyst

Nala Tanzania

At Nala, I connected market analysis and user research to product and business planning. The role involved understanding customer preferences, monitoring competitors and market trends, and helping product managers and designers turn that evidence into useful interfaces and features.

Work, execution & results

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